Support Center

Find answers to common questions about AI detection for photos, videos, and voices.

Frequently Asked Questions

HumanMeter is an iOS app that detects AI-generated photos, videos, and voices. Paste a link from social media or upload from your Camera Roll, and HumanMeter analyzes the content using advanced AI models. Features include Deep Scan analysis, Quick Check scanning, AI Scores (0-100 probability), Trust Gym training challenges, ProofCam on-device verification, and Proof Pack cryptographic receipts you can share.
HumanMeter offers two scan modes:
  • Deep Scan: Extracts multiple frames and performs thorough pattern analysis to detect synthetic artifacts, temporal inconsistencies, and manipulation signatures. Best for high-stakes verification.
  • Quick Check: A faster initial assessment that provides a rapid AI Score. Good for everyday scrolling.
Both modes return an AI Score from 0 to 100, indicating the probability that the content is AI-generated.
HumanMeter supports content from:
  • TikTok
  • Instagram (Reels and posts)
  • Snapchat
  • X (Twitter)
  • YouTube
You can also upload photos, videos, and voice recordings directly from your Camera Roll.
Yes. HumanMeter includes 3 free scans per day, no account required. For heavier usage, credit packs are available as one-time in-app purchases. Credits never expire. You can also earn bonus credits by sharing Proof Packs and completing Trust Gym challenges.
An AI Score is a probability rating from 0 to 100 that indicates how likely a piece of content is AI-generated. A score near 0 suggests the content is likely authentic, while a score near 100 suggests it is likely AI-generated. No AI detection tool is 100% accurate -- use the AI Score as one factor in your overall assessment.
Proof Pack is a cryptographic verification receipt generated after each scan. It includes the AI Score, timestamp, and an HMAC-signed hash that proves the analysis was performed by HumanMeter and has not been tampered with. You can share Proof Packs with friends, colleagues, or anyone who needs verifiable evidence of your scan results.
Trust Gym is a daily challenge feature that trains your ability to distinguish real content from AI-generated content. Each day you receive a set of photos, videos, or voice clips and must guess which are real and which are AI-made. Completing challenges earns you bonus credits and tracks your accuracy over time, helping you build a sharper eye for fakes.
When HumanMeter detects a known public figure in scanned content, it flags the result for extra scrutiny. This is especially important when the celebrity is deceased or appears in an unusual context, as these are common deepfake scenarios. The alert is a caution signal -- it does not mean the content is definitely fake.
HumanMeter does not store your content after analysis. Photos, videos, and voice recordings are analyzed in real-time and immediately discarded. ProofCam operates entirely on-device. Proof Pack receipts use HMAC signatures for verification without exposing your content. Only anonymous usage analytics are collected to improve the app. Read our full Privacy Policy for details.
All purchases are processed by Apple. To request a refund:
  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID
  3. Find your HumanMeter purchase
  4. Select "Request a refund"

Still need help?

Our support team is here to assist you.

Email Support

We typically respond within 24-48 hours.

Report a Bug

Found something broken? Help us fix it by emailing support@humanmeter.app with:

  • Your device model and iOS version
  • Steps to reproduce the issue
  • Screenshots if possible

Feature Requests

Have an idea to make HumanMeter better? We would love to hear it. Email us at support@humanmeter.app with your suggestion.